Faster services are available at checkout (express 1-2 day and a next day delivery service) If buyer inputs incorrect shipping address that causes item to be returned to us, the buyer is responsible for covering the cost of reshipping to the correct address.Īll in stock items are packed and shipped within 48 hrs after ordering (mon-fri) and delivered within 3-5 days when standard shipping is selected. If the customer refuses to accept delivery due to customs charges and the order is returned to us, shipping costs will not be refunded and a £10 fee will be deducted from their refund to process the return and restock. Our estimated delivery times above do not account for any potential delays due to Brexit and/or customs. Delivery can take anything from 1-4 weeks.Īny applicable customs charges, import duties and taxes are not included in your purchase and are to be paid by the customer on delivery. We ship all around the world and the shipping fee will be calculated at checkout depending on the weight and size of your order and the location of the delivery. Worldwide (Price varies) - All international orders are shipped using either DHL or Royal Mail tracked. (Brexit will affect delivery times with some deliveries which is out of our control) UK orders are shipped with either Royal Mail or Parcelforce (DPD for next day shipping)Įurope £10.95 - European orders are shipped with either Royal Mail, Parcelforce Worldwide and can take 1-4 weeks due to delayed delivery times and customs clearance. Otis and the Wolf deliver to the UK, Europe and Internationally.
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